It’s critical to test your water for hardness, iron and UV transmittance to ensure that a UV system will work effectively without pre-treatment.
2. Sizing
The size of a UV system must be matched to the flow rate of your pumping system to ensure the UV system will work effectively. Available space must be considered to determine if a unit will fit and have sufficient space to perform lamp replacement.
3. Installation
Attention to detail is critical to ensure safe water. If ‘Dead spots’ are found in the plumbing, they must be removed. It’s recommended that a complete sanitization be performed throughout every faucet and fixture. Sediment prefiltration should be installed with every system and carbon prefiltration offered when necessary.
4. Maintenance Reminder
Makes sure your UV system is always working at peak performance by being informed when it’s time for maintenance. Does your service provider offer a recycling program for your spent UV lamps?
5. Call-back Program
Does the company offer a free service to return after installation to re-test your water and ensure all was performed to your complete satisfaction?
My husband craves Crystal Clear water. We finally gave up on questionable tasting Kitchener tap water, even when using a Brita filter. Highly recommend for its price, customer service, and quality!
The Staff at Crystal Clear Water Centers are very friendly and great to deal with for Water conditioning equiptment. I recently purchased a Crystal Maxx Water softener from Lisa who provided recommendations based on my real water useage and the unit is working exactly as per specification on water use and regeneration. Gary and Alex provided me with the technical data for my final decision on purchasing the unit. Paul and Kevin the installer completed an excellent installation placement of the equiptment. I am extremely pleased and happy for all of the help provided by this company. I highly recommend this company for anyone looking for a new water softener for their friendly attitude to their professionalism with quality equiptment.
100% recommend this place for parts and repairs to water softeners. Very friendly, competent staff! Kudos to the front desk crew, but also to parts expert Alex. I had a miscommunication with my plumber that meant I had to return several times to the store--with returns--in one day. Everyone was super helpful and super patient. Next time I'll just use their service technicians to save money and time.
Our old house had a Kinetico water system in it and we used Crystal Clear to service it. So it was an easy decision to use them to install a Kinetico softener and RO system when we moved to a new house. From start to finish they were professional and efficient, and their Customer Service has been exemplary!
I recently had Crystal Clear install a RO water filtration system in my home so that we could have a filtered water option at our kitchen sink. The customer service was exceptional, the install was smooth, and they followed up a few weeks later to ensure that we were happy with the product and that all was working smoothly. All-in-all, it was a wonderful experience and I'd highly recommend them!
I can't believe I hadn't written a review for these guys a long time ago. We've purchased many different water filtering products from them, over the last 15 - 20 years. They have been excellent. We live in the country with our own well so we have everything from Iron Filters and UV, to Softner and R.O. for drinking. I wouldn't hesitate to recommend them.
We are renting a water softener from Crystal Clear Water Centres. I had a great experience working with the salesperson and with the technician who installed the softener.
It is so convenient to fill your own water jugs in the vestibule. They have convenient hours from 6am to 10pm. It is always clean especially with the sterilization that they continue to do through out the day.
We go to get bottled water there like the service and they help carry bottles out with a smile 😊 all though as child we had a nice spring water never thought we'd be buying water now from anyone. Thank you for your service.
Prices were fair, not outstanding. Water quality seems to be adequate. Knowledgeable staff, knew both the tds and ph of the water off the top of his head which is great
Only good surprises - While the Softener and R/O system and installation are not low priced they are very good quality and the stated performance is very high. The delivery and installation were completed within three days.
The experience was excellent from my first call to inquire about my options to the final installation. Lisa answered all my questions and was very professional. I would definitely recommend them to my friends!
Way back in 2016 I had a 'Table Top' style water distiller repaired. It had been in continual use for almost 20 years! I was very pleased with the service technician, Murray R. He took the time to explain all his work and gave me a plastic bag with ALL the old worn out parts he replaced. He even said to call him if I noticed any issues. Well, that was 2 years ago and this machine (still in use every day) doesn't show a week of wear. (BTW, we bought this machine from 'Crystal Clear' over 20 years ago.) Outstanding build quality.
When my water softener brine tank filled up with water, the manufacture recommended me to Clear Water. Great service. Wayne was very helpful diagnosing my softener problem and quickly set me up with a appointment. When the tech Kevin showed up he was friendly, professional, and proficient. He quickly repaired my softener back to working state. Overall I am very impressed and if I need service or a new softener in the future I will definitely be going back! Thanks for the help!